What exactly happened that caused Facebook's outage?

What exactly happened that caused Facebook's outage?

What exactly happened that caused Facebook's outage?

"We're very sorry for the inconvenience and appreciate everyone's patience".

More than anything else, the outage just illustrates what can happen when some of the world's most popular social media and communication platforms are owned and operated by a single company.

According to research firm eMarketer, Facebook controls around 22 per cent of the digital advertising market and it makes an estimated $90 million (£68 million) a day from advertisers.

Facebook, Facebook Messenger, Instagram, and WhatsApp, all experienced significant outages worldwide, which prompted users to switch to Telegram, known for its encrypted messaging service. Facebook was quiet on the outage at first, only stating that a DDOS attack did not cause the outage. According to the outage tracker Down Detector, WhatsApp is still experiencing issues.

The company, in a brusque tweet, said: "Yesterday, as a result of a server configuration change, many people had trouble accessing our apps and services".


"We are still investigating the overall impact of this issue, including the possibility of refunds for advertisers".

This outage did not impact WhatsApp message in the U.S., but The Verge reported that users in Paraguay, India, Bangladesh, Argentina, and more noted that they experienced issues with sending messages. The company later stated that its services were coming back online. It cited over 300 reports on Thursday morning, though many reported that their access had been restored.

Users in Italy, with their language set as Italian, are now reportedly getting an invitation inside the Facebook app to setup their "Pay with Facebook" accounts. Users took to Twitter to post screenshots of error messages when they tried to load the Facebook app.

From about noon NY time, users encountered only partially loaded pages or no content at all, accompanied by a message saying an error had occurred.

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