911 service disrupted in parts of US

911 service disrupted in parts of US

911 service disrupted in parts of US

Many CenturyLink customers across the USA were without internet Thursday amid a lengthy outage that stretched from NY to California. The company is working to resolve the problem, and service has been restored in some areas, such as MA.

The Massachusetts State Police posted online Friday morning that the outage was resolved and services were up and running again.

CenturyLink said in a tweet about 10:45 p.m. that "engineers have identified a network element that was impacting customer services and are addressing the issue in order to fully restore services".

There is still no time to when full service will be restored to all CenturyLink affected customers.

The loud message, accompanied by an emergency sound was this, according to oregonlive.com: "This is CRESA 911".

Technical problems at a Louisiana-based service provider Friday disrupted 911 access in multiple states across the country - including MA, officials said.


Police departments in Cleburne, Corsicana, Frisco, McKinney and Stephenville also reported 911 outages persisting through Friday morning.

Federal Communications Chairman Ajit Pai said Friday that the agency will be investigating the outage.

Parts of Washington, Idaho, Arizona, Missouri, Wyoming, Texas, Massachusetts and Louisiana were affected. Whether you're in a auto crash, a burning building, or facing a serious medical problem, the last thing you want to hear when you dial "911" is a busy signal.

The problem was connected to CenturyLink, which contracts with the state to provide 911 services in the state.

Some businesses in Idaho also lost the ability to make credit card sales, and some ATM machines weren't working in Idaho and Montana. Pai called the outage "particularly troubling" in a statement. Texting 911 is one option, and many states have their own emergency service lines you can call should disaster strike.

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